Developing a Customer Service Culture at Airports*
13-17 May 2013 / Athens, Greece
Airport Communications and Public Relations*
13-17 May 2013 / Riga, Latvia
GSN 3 – Emergency Planning and Crisis Management
13-17 May 2013 / Zagreb, Croatia
Runway Incursion Awareness and Prevention
20-22 May 2013 / Bucharest, Romania
Air Traffic Forecasting
27-29 May 2013 / Krakow, Poland
Aviation English
27-31 May 2013 / Incheon, South Korea
To see other courses that ACI Global Training has to offer, please visit our Course Schedule 2013.

Airport Excellence (APEX) in Safety Programme provides assistance for ACI members to improve their level of safety and compliance with ICAO Standards and Recommended Practices.
Through a Safety Review performed on-site, the ACI Safety Review Team will identify safety gaps, as well as, draw an action/implementation plan for the Host Airport to address these vulnerabilities.
ACI will also assist the Host Airport throughout the implementation phase by providing support, training and access to a global network of expertise.
For more information visit: www.aci.aero/apex