POSITION DESCRIPTION

Position title: Administrative Coordinator
Location: Montreal, Quebec

Airports Council International (ACI) is the international association based in Montreal that serves and represents the interests of more than 1,700 airports worldwide.  ACI works with its member airports and other industry stakeholders to enhance the efficiency of processes and services provided to passengers at airports.  It does this by promulgating leading practices and guidance material, providing training and continuing education opportunities to airport staff and by providing benchmarking services through different projects and programmes.

ACI seeks to recruit an experienced Administrative Coordinator for one of its worldwide airport excellence programs. This position will be responsible for planning, organizing, scheduling and coordinating contractual and financial arrangements with airport customers and service providers.

Reporting to the Manager, Airport Service Quality, this individual will also be responsible to:

  • Manage contractual documentation and legal requirements;
  • Designs, implements, manages and coordinates the program’s invoicing process;
  • Provide budget estimations for program related activities; and
  • Maintains contact databases for customers and suppliers

The ideal candidate would have:

Qualifications and Experience

  • Desirable: At least four years demonstrated experience in an office environment improving the administration of contracts, finances, filing structure, and document management
  • Desirable: Post-secondary education or higher
  • Desirable: previous experience with invoicing and accounts receivable
  • Desirable: experience with communications at various levels within the organization
  • Desirable: advanced proficiency with MS Office Suite software (MS Excel, MS Word, MS PowerPoint)


Skills and Abilities

  • Excellent written (document-writing, proofreading) and spoken English skills,
  • Working knowledge of other languages desirable – preferably including French and/or Spanish
  • Pro-active, collegial, tactful, diplomatic and discreet in all dealings
  • Establish and maintain good relationships with ACI staff members,
  • Building collaborative relationships with ACI regional offices
  • Ability to work in a service-orientated culture, delivering excellent service levels to ACI members
  • Carry out all tasks required effectively, accurately and quickly
  • Excellent office computer skills (Microsoft Office)
  • Ability to communicate in a welcoming, effective and dynamic manner

A competitive package will be offered. While a Canadian Citizen or Permanent Resident is preferred, applications from other qualified candidates are also encouraged.

The successful candidate should ideally be able to start as early as possible. Employment in Canada of Non-Canadian Residents will be subject to the issue of a Work Permit and this could affect the start date.

Interested applicants should submit their Resume and Covering letter (including their available start date and expected remuneration) to the Manager, Human Resources and Administration at jobs@aci.aero by June 30, 2014.