ACI World Facilitation & Services Standing Committee
The ACI World Facilitation and Services Standing Committee (WFSSC) covers the following items: facilitation of passengers and their baggage, freight and mail; quality of service at airports; automated services integration for passengers and baggage; surface access to airports and inter-modal issues; dangerous goods, measures to combat drug trafficking; slot allocation and schedule coordination; and the inter-relationship between facilitation and security. The committee focuses on ICAO Annex 9 (Facilitation).
Current issues include: the application of biometrics to border control and airline processes; impact of Advance Passenger Information (API) and Passenger Name Record (PNR) requests on facilitation; airport preparedness for outbreaks of communicable diseases; infrastructure requirements at airports; customer satisfaction and service quality benchmarking (ASQ); and airports & persons with disabilities.
Chair: Jürgen Wächtler (Hamburg)
Vice-Chair: Byford E. Treanor, III (Dallas/Fort Worth)
Past Chair:
Azmi Murad (Malaysia Airports)
Hans Klohs (MUC)
| REGIONAL REPRESENTATIVES | ||
| Africa: Barnabé Metohoue (Benin) (vacant) | Asia Pacific: Sami Ashi (Saudi Arabia) Foo Sek Min (Singapore Changi) | |
| Europe: Eric van den Dobbelsteen (Schiphol) Giorgio Medici (Milano) | Latin America-Carribean: Rafael Alberto Smith (Punta Cana) (vacant) | |
| North America: Bradley Rubinstein (Port Authority New York & New Jersey) Saba Abashawl (Houston) | ||
| MEMBERS AT LARGE (10 Places) | WORLD BUSINESS PARTNERS (5 Places) |
| Robinson Misitala (NAC, Zambia) | Solomon Wong (Intervistas) |
| Antoine Rostworowski (Montreal) | Donald Zoufal (SD-I) |
| Dirk Klann (Fraport) | George Lazenkas (Airbiz) |
| Hao Ling (Beijing) | Greg Moix (Leo A. Daly) |
| Pirjo Lähteelä (Finavia) | (1 vacancy) |
| Francisco Pita (ANA, Portugal) | |
| Ibrahim Al Amiri (Dubai) | |
| Walter Gaber (Fraport) | |
| (2 vacancies) |
Board Liaison: Dennis CHANT (Gold Coast)
Committee Secretary: Arturo Garcia-Alonso (ACI World)
Regional Office Observers:
Diane Peterson (ACI North America)
Federico Bonaudi (ACI Europe)
Shun-Leung Wong (ACI Asia-Pacific)
Shun-Leung Wong (ACI Asia-Pacific)
Ali Tounsi (ACI Africa)
Javier Martinez (ACI Latin America & Caribbean)