PassengersPlus is a worldwide airport community that celebrates the very best examples of airports putting passengers first. We encourage members of the airport community and passengers to share their experiences.
ASQ (Airport Service Quality) is a comprehensive ACI initiative to help airports in their continued efforts to improve the quality of service experienced by their passengers. It is the world’s leading airport customer satisfaction benchmarking programme.
Industry recognition of the best airports in the world
The Airport Service Quality Awards are the industry's most prestigious accolades.
The Awards recognize the airports which have achieved the highest passenger satisfaction
ratings in the ASQ Survey - the world's benchmark measure of airport excellence.