The ASQ Award for Best Improvement in Asia-Pacific went to Sanya, China.
Sanya Phoenix International Airport is located in 11km northwest of Sanya, the southernmost tip of China, surrounded by numerous scenic spots with romantic Sanya Bay and “Lu Hui Tou” to the east, famous “Tian Ya Hai Jiao” to the west, Phoenix Mountain near to the north and vast South China Sea closely to the south. It is a modern 4E standard civil aviation airport.
Phoenix International Airport is a domestic trunk line airport, covering an area of approximately 467 hectare with a 3400-meter-long and 60-meter-wide runway. Concrete flexural strength of pavement is 4.5MPa. The magnetic field direction of the runway is 83°--263°. The main landing direction of flights is from west to east. The airport can meet the requirements of full-load take- off and landing of large aircraft such as Boeing 747 and Airbus 340. 41 large or medium sized passenger planes can be simultaneously parked on the apron. The domestic terminals takes up an area of 42.3 thousand square meters, the international terminal covers 10 thousand square meters and the VIP terminal takes up 15.7 thousand square meters, with 7 aerobridges in total.
Sanya Phoenix International Airport was built in June 1994 and officially opened to navigation on July 1, 1994, since when it has maintained a good record of safe operation. Its annual passenger traffic volume keeps on increasing by over 20% on average and the on-time rate of the flights reaches 99.8%. Currently, 201 air routes are in operation, including 154 domestic air routes, 3 regional air routes and 47 international air routes.
Phoenix airport keep connection with 110 cities around the world, including 60 domestic, 3 regional and 47 international cities. In 2002, Sanya Phoenix International Airport was taken over by Hainan Airlines Group, the fourth largest aviation group in China. Great change appears with the support of HNA group. The increasing rate of passenger throughput reached over 25% from the year 2004 to 2012.The total throughput of 2008 excessed 6 million and in 2009 close to 9.29 million. In 2011, the throughput reached 10.36 million and officially became one of the ten million class airports while in 2012 it has broken through 11 million, achieving a new record.
To achieve international standard, improve the running quality of airport security service and make international airport brand image, phoenix airport always pays attention to brand construction, and reach some achievements. In recent years, Sanya airport has been granted with a series of honorary titles such as "Safe Production Advanced Unit", "Safe Production Advanced Unit", " Sanya’s Most Contribute Enterprise”, “Sanya Civilized Unit", " Low Carbon Economy Construction Advanced Enterprise in Hainan", " Ten Economic Leading Enterprise of the 1st Hainan International tourism island ", " Security Work Advanced Unit for Boao Asia Annual Convention ", " National Customer Satisfaction Service Star Team ", "The National Women Civilized Post", "The Youth Civilization Title", " The Most Public Satisfaction National Aviation Services ", " National Customer Satisfaction Enterprise", etc. All the work has been widely recognized by all circles of the society.
As a service window of Sanya, Phoenix Airport has successfully accomplished many important flights guarantee tasks such as the leaders of the country as well as other important politicians and some significant activity of the government, especially the unofficial conference between the committee member of the State Council, Mr. Dai Bingguo and The United States Secretary of State Hilary Clinton, the BRICs Summit in 2011 and Annual Meeting of Boao forum for Asia, receiving affirmation and praise from the Ministry of Foreign Affairs, CAAC( Civil Aviation Administration of China) and other leaders from Hainan Province and Sanya City.