Read what some of the leading publications in aviation have written about ASQ (Airport Service Quality), the comprehensive ACI initiative to help airports in their continuing efforts to improve the quality of service experienced by passengers.
Halifax Stanfield Considers Airport Service Survey an Important Tool
By Carroll McCormick / Airport Improvement Magazine (September-October 2012)
Benchmarking Service Quality: A Look at ACI’s Initiative for Helping Airports Invest in the
By Brad McAllister / AviationPros.com (February 17, 2010)