Airport Service Quality (ASQ) Programme

ASQ (Airport Service Quality) is a comprehensive ACI initiative to help airports in their continuing efforts to improve the quality of service experienced by passengers. Four core programmes provide practical management information and advice specifically for the airport industry.


The ASQ programmes identify and disseminate best practice from top-performing airports around the world. By joining one or more of the ASQ programmes, your airport gains access not just to a wealth of information and advice, but also to a world-wide airport forum discussing today’s issues and solutions.


ASQ: The World leader in Airport Service Benchmarking Brochure 


For information on the ASQ awards and the award-winning airports, please CLICK HERE.


For more information or if you have any questions regarding ASQ, please contact:

Sevda Fevzi
E:sfevzi@aci.aero
P: +1 514 373 1232



Service provided under
contract by DKMA