Airport Service Quality (ASQ)

BEST AIRPORT BY REGION
Africa

1. Mauritius (MRU)
2. Cape Town (CPT) Durban (DUR)
3. Johannesburg (JNB)
Asia - Pacific

1.Seoul Incheon (ICN) Singapore (SIN)
2. Beijing (PEK)Mumbai (BOM)New Delhi (DEL)Sanya Phoenix (SYX)Shanghai Pudong (PVG)
3. Guangzhou Baiyun (CAN)Taoyuan (TPE)Tianjin Binhai (TSN)
Europe

1. Pulkovo (LED)Sheremetyevo (SVO)Sochi (AER)
2. Dublin (DUB)Malta (MLA)Prague (PRG)Zurich (ZRH)
3. Copenhagen (CPH)Keflavik (KEF)London Heathrow (LHR)Porto (OPO)Vienna (VIE)
Latin America & Caribbean

1. Guayaquil (GYE)
2. Quito (UIO)
3. Monterrey (MTY)Punta Cana (PUJ)
Middle East

1. Amman (AMM)
2. Abu Dhabi (AUH)Doha (DOH)
3. Dammam (DMM)Dubai (DXB)Tel Aviv (TLV)
North America

1. Indianapolis (IND)
2. Dallas Lovefield (DAL)Grand Rapids (GRR)Jacksonville (JAX)Ottawa (YOW)Tampa (TPA)
3. Austin (AUS)Detroit (DTW)Sacramento (SMF)San Antonio (SAT)Toronto Billy Bishop (YTZ)
 
BEST AIRPORT BY SIZE
2 - 5 million

1. Jaipur (JAI)
2. Lucknow (LKO)
3. Guayaquil (GYE)
5 - 15 million

1. Sanya Phoenix (SYX)
2. Tianjin Binhai (TSN)
3. Hyderabad (HYD)
15 - 25 million

1. Gimpo (GMP)
2. Wuhan (WUH)
3. Denpasar (DPS)
25 - 40 million

1. New Delhi (DEL)Mumbai (BOM)
2. Taoyuan (TPE)
3. Shanghai Hongqiao (SHA)
Over 40 million

1. Incheon (ICN)Singapore (SIN)
2. Shanghai Pudong (PVG)Beijing (PEK)
3. Guangzhou Baiyun (CAN)
 
BEST AIRPORT BY SIZE AND REGION
ASIA-PACIFIC
2–5 million

Jaipur (JAI)
5–15 million

Sanya Phoenix (SYX)
15–25 million

Gimpo (GMP)
25-40 million

New Delhi (DEL)
Over 40 million

Incheon (ICN)
EUROPE
2–5 million

Sochi (AER)
5–15 million

Pulkovo (LED)
15–25 million

Dublin (DUB)
25-40 million

Sheremetyevo (SVO)
Over 40 million

London Heathrow (LHR)
NORTH AMERICA
2–5 million

Grand Rapids (GRR)
5–15 million

Indianapolis (IND)
 
BEST IMPROVEMENT
Africa

Nairobi (NBO)
Asia Pacific

Denpasar (DPS)
Europe

Istanbul (IST)
Latin America & Caribbean

Kingston (KIN)
Middle East

Dammam (DMM)
North America

Saskatoon (YXE)
 
BEST REGIONAL AIRPORT: UNDER 2 million PASSENGERS
Africa

Upington (UTN)
Europe

Skopje (SKP)
Latin America & Caribbean

Culiacan (CUL)
North America

Portland (PWM)