Airport Service Quality (ASQ)

BEST AIRPORT BY REGION
Africa

1. Mauritius (MRU)
2. Durban (DUR)
3. Cape Town (CPT)
Asia - Pacific

1.Seoul Incheon (ICN)
2. Delhi (DEL) Mumbai (BOM) Singapore (SIN)
3. Beijing (PEK) Haikou (HAK)
Europe

1. Sochi (AER)
2. Moscow Sheremetyevo (SVO)
3. Dublin (DUB) Malta (MLA) Porto (OPO) Zurich (ZRH)
Latin America & Caribbean

1. Guayaquil (GYE)
2. Nassau (NAS) Punta Cana (PUJ)
3. Aruba (AUA) Quito (UIO)
Middle East

1. Abu Dhabi (AUH)
2. Amman (AMM)
3. Dubai (DXB)
North America

1. Indianapolis (IND) Jacksonville (JAX) Toronto Billy Bishop (YTZ)
2. El Paso (ELP) Ottawa (YOW) Tampa (TPA)
3. Austin-Bergstrom (AUS) Dallas Love Field (DAL) Edmonton (YEG) Halifax (YHZ) San Antonio (SAT) Winnipeg (YWG)
 
BEST AIRPORT BY SIZE
2 - 5 million

1. Guayaquil (GYE) Jaipur (JAI) Sochi (AER)
2. Srinagar (SXR) Toronto Billy Bishop (YTZ)
3. Langkawi (LGK) Ottawa (YOW)
5 - 15 million

1. Hyderabad (HYD) Tianjin (TSN)
2. Changchun (CGQ) Hohhot (HET)
3. Amman (AMM) Chiang Mai (CNX) Cochin (COK) Indianapolis (IND) Jacksonville (JAX)
15 - 25 million

1. Haikou (HAK)
2. Sanya (SYX) Seoul Gimpo (GMP)
3. Denpasar (DPS)
25 - 40 million

1. Taipei Taoyuan (TPE)
2. Shenzhen (SZX)
3. Hangzhou (HGH)
Over 40 million

1. Seoul Incheon (ICN)
2. Delhi (DEL) Mumbai (BOM) Singapore (SIN)
3. Beijing (PEK)
 
BEST AIRPORT BY SIZE AND REGION
ASIA-PACIFIC
2–5 million

Jaipur (JAI)
5–15 million

Tianjin (TSN)
15–25 million

Haikou (HAK)
25-40 million

Taipei Taoyuan (TPE)
Over 40 million

Seoul Incheon (ICN)
EUROPE
2–5 million

Sochi (AER)
5–15 million

Porto (OPO)
15–25 million

Vienna(VIE)
25-40 million

Moscow Sheremetyevo (SVO)
Over 40 million

London Heathrow (LHR)
LATIN AMERICA-CARIBBEAN
2–5 million

Guayaquil (GYE)
5–15 million

Punta Cana (PUJ)
MIDDLE EAST
5–15 million

Amman Airport (AMM)
NORTH AMERICA
2–5 million

Toronto Billy Bishop (YTZ)
5–15 million

Indianapolis (IND)
15–25 million

Tampa (TPA)
25-40 million

Minneapolis (MSP)
Over 40 million

Dallas Fort Worth (DFW)
 
BEST IMPROVEMENT
Africa

Bloemfontein (BFN)
Asia Pacific

Makassar (UPG)
Europe

Krakow (KRK)
Latin America & Caribbean

Aruba (AUA)
Middle East

Abu Dhabi (AUH)
North America

Columbus (CMH)
 
BEST REGIONAL AIRPORT: UNDER 2 million PASSENGERS
Africa

Bloemfontein (BFN)
Europe

Murcia (MJV)
Latin America & Caribbean

Puerto Plata (POP)
North America

Saskatoon (YXE)