http://www.youtube.com/watch?v=xUzaD47p-X0

On 11 June, 2013, Airports Council International (ACI) honoured recipients of its annual 2012 Airport Service Quality (ASQ) Awards and inductees to ACI's Director General's Roll of Excellence during the ACI Europe and World Annual Congress & Exhibition 2013 Gala Dinner and ASQ Awards Ceremony at Ciragan Palace Kempinski.