2018 ACI Airport Training Calendar


CUSTOMER EXPERIENCE
ECONOMICSENVIRONMENT
LEADERSHIP-MANAGEMENTOPERATIONS-TECHNICALSAFETY
SECURITY
 AIRPORT SAFETY COURSES
3–7 September GSN 2 – Airside Safety & OperationsMunich, Germany
16–20 September  GSN 5 - Advanced Safety Management SystemsAbu Dhabi, UAE 
17–21 September Aeronautical Studies & Risk AnalysisRiga, Latvia
17–21 SeptemberACI-ICAO Aerodrome Certification*Port of Spain, Trinidad
17–21 SeptemberGSN 6 - Aerodrome Auditing and ComplianceKingston, Jamaica
24-28 SeptemberGSN 3 - Emergency Planning and Crisis ManagementKingston, Jamaica
15–19 October GSN 1 – Safety Management SystemsKuala Lumpur, Malaysia
15–19 October ACI-ICAO Aerodrome Certification*Port Vila, Vanuatu 
15–19 October GSN 4 – Working with Annex 14Istanbul, Turkey
28 Oct.-1 Nov. GSN 2 – Airside Safety & OperationsAbu Dhabi, UAE
 29–31 October Aerodrome Safeguarding & OLSRiga, Latvia 
5–9 November  GSN 6 – Aerodrome Auditing and ComplianceIstanbul, Turkey
12-16 November Airport Safety Management Systems Implementation*Montreal, Canada 
19–23 November ACI-ICAO Aerodrome Certification*Bangkok, Thailand 
 OPERATIONAL & TECHNICAL 
1–5 OctoberAirport Collaborative Decision Making (A-CDM)Port of Spain, Trinidad
 AIRPORT LEADERSHIP & MANAGEMENT COURSES 
12-17 AugustAirport Executive Leadership Programme (AELP)*Cincinnati, USA
23-27 September Airport HR Management*Abu Dhabi, UAE
14–18 October Airport Communications & Public Relations*Abu Dhabi, UAE
15–19 October Airport HR Management*  San Francisco, CA, USA
03-07 DecemberAirport Communications & Public Relations*Bucharest, Romania
 AIRPORT SECURITY COURSES 
10-14 SeptemberQuality Management in Airport Security  Bucharest, Romania
22–26 October ACI-ICAO Management of Airport Security*Athens, Greece
22–26 October Quality Management in Airport SecurityJohannesburg, South Africa
4–8 November Airport Security OperationsAbu Dhabi, UAE
9–13 December ACI-ICAO Management of Airport Security*Abu Dhabi, UAE
 AIRPORT ECONOMICS COURSES 
10–14 September ACI-ICAO User Charges*Port of Spain, Trinidad
30 Sept.-2 Oct.Airport Business Development and PlanningAbu Dhabi, UAE
30 Sept. - 02 Oct.Introduction to Airport EconomicsAbu Dhabi, UAE 
2–4 October Airport Air Service DevelopmentAbu Dhabi, UAE
7–11 October Airport Revenue Generation*Abu Dhabi, UAE
15-19 OctoberAirport Financial ManagementPort of Spain, Trinidad
21-25 OctoberAirport Business AnalyticsAbu Dhabi, UAE
21-23 NovemberIntroduction to Airport EconomicsMontego Bay, Jamaica
26–30 November ACI-ICAO User Charges*Montego Bay, Jamaica
 AIRPORT CUSTOMER EXPERIENCE COURSES 
17–19 September  Passengers with Reduced Mobility WorkshopKuala Lumpur, Malaysia
1–5 October Developing a Customer Service Culture at Airports*Bucharest, Romania
8-10 OctoberManaging Service Quality at AirportsMontego Bay, Jamaica
15-19 OctoberImplementing Branded Customer Service Programmes at AirportsIncheon, South Korea
5-9 NovemberDeveloping a Customer Service Culture at Airports*San Diego, USA
 AIRPORT ENVIRONMENT COURSES 
1 Oct.–9 Nov. Online Airport Environmental Management*Montreal, QC, Canada
26–30 November Airport Environmental Management*Kuala Lumpur, Malaysia
Montreal, QC, Canada
16–18 April
Port of Spain, Trinidad