2018 ACI Airport Training Calendar

CUSTOMER EXPERIENCE
ECONOMICSENVIRONMENT
LEADERSHIP-MANAGEMENTOPERATIONS-TECHNICALSAFETY
SECURITY
 AIRPORT SAFETY COURSES
26 Feb.–2 Mar. ACI-ICAO Aerodrome Certification*Kona, Hawaii, USA
26 Feb.–2 Mar. Airport SMS Implementation*Johannesburg, South Africa
5–9 March ACI-ICAO Aerodrome Certification*Maui, Hawaii, USA
12–16 March GSN 4 - Working with Annex 14 Port of Spain, Trinidad
12–16 March Airport SMS Implementation for US Airports*Kona, Hawaii, USA
19–23 March Airport SMS Implementation for US Airports*Hilo, Hawaii, USA
19–23 March GSN 3 – Emergency Planning & Crisis ManagementRiga, Latvia 
25–29 March GSN 1 - Safety Management SystemsAbu Dhabi, UAE 
03-05 AprilUnderstanding Annex 14Abu Dhabi, UAE 
10–12 AprilAccident & Incident InvestigationBelgrade, Serbia
16–18 April Wildlife Hazard & Prevention ManagementPort of Spain, Trinidad
16–20 April Aeronautical Studies & Risk AnalysisMunich, Germany
23–27 April Airport SMS Implementation for US Airports*Maui, Hawaii, USA
23–27 April GSN 3 – Emergency Planning & Crisis ManagementBucharest, Romania
7–11 May GSN 1 – Safety Management Systems Nairobi, Kenya
7–11 May GSN 2 – Airside Safety & OperationsMontego Bay, Jamaica
14–18 May GSN 4 – Working with Annex 14Montego Bay, Jamaica
14–18 May Airport SMS Implementation for US Airports*Kauai, Hawaii, USA 
21–25 MayACI-ICAO Aerodrome Certification*Honolulu, Hawaii, USA
4–8 June GSN 6 – Aerodrome Auditing & ComplianceRiga, Latvia
24–28 June GSN 3 – Emergency Planning & Crisis Management Abu Dhabi, UAE
25–29 June GSN 1 - Safety Management SystemsMontego Bay, Jamaica
25–29 June Aeronautical Studies & Risk AnalysisPort of Spain, Trinidad
2–6 July GSN 1 - Safety Management SystemsMontego Bay, Jamaica
2–6 July GSN 5 - Advanced Safety Management Systems  Montego Bay, Jamaica
9–13 July GSN 4 - Working with Annex 14Kuala Lumpur, Malaysia
16–20 July ACI-ICAO Aerodrome Certification*Montreal, QC, Canada
23–25 July Runway Incursion Awareness & PreventionMontego Bay, Jamaica
6-10 AugustACI-ICAO Aerodrome Certification*Incheon, South Korea
6–10 August GSN 3 – Emergency Planning & Crisis ManagementKuala Lumpur, Malaysia
12–16 AugustGSN 4 – Working with Annex 14Abu Dhabi, UAE
13–17 August Apron ManagementMontego Bay, Jamaica
3–7 September GSN 2 – Airside Safety & OperationsMunich, Germany
16–20 September  GSN 5 - Advanced Safety Management SystemsAbu Dhabi, UAE 
17–21 September Aeronautical Studies & Risk AnalysisRiga, Latvia
17–21 SeptemberGSN 6 - Aerodrome Auditing and ComplianceMontego Bay, Jamaica
24-28 SeptemberGSN 3 - Emergency Planning and Crisis ManagementMontego Bay, Jamaica
1–5 October Aerodrome Safeguarding & OLSRiga, Latvia
15–19 October GSN 1 – Safety Management SystemsKuala Lumpur, Malaysia
15–19 October GSN 4 – Working with Annex 14Istanbul, Turkey
 28 Oct.-1 Nov. GSN 2 – Airside Safety & OperationsAbu Dhabi, UAE
5–9 November  GSN 6 – Aerodrome Auditing and ComplianceIstanbul, Turkey
 OPERATIONAL & TECHNICAL 
16–20 AprilAdvanced Airport OperationsKuala Lumpur, Malaysia
21–25 MayAirport Collaborative Decision Making (A-CDM)Gimpo, South Korea
12–16 AugustAirport Collaborative Decision Making (A-CDM)Abu Dhabi, UAE
1–5 OctoberAirport Collaborative Decision Making (A-CDM)Port of Spain, Trinidad
 AIRPORT LEADERSHIP & MANAGEMENT COURSES 
09–13 April Terminal & Landside OperationsIstanbul, Turkey
16–20 April Airport HR Management*Bucharest, Romania
7–11 May Airport Communications & Public Relations*Bucharest, Romania
25–29 June Airport HR Management* Athens, Greece
23-27 JulyAirport Master PlanningIncheon, South Korea
12-17 AugustAirport Executive Leadership Programme (AELP)*Cincinnati, USA
23-27 September Airport HR Management*Abu Dhabi, UAE
14–18 October Airport Communications & Public Relations*Abu Dhabi, UAE
15–19 October Airport HR Management*  San Francisco, CA, USA
 AIRPORT SECURITY COURSES 
19–23 March Airport Security OperationsBucharest, Romania
16–20 April ACI-ICAO Management of Airport SecurityJohannesburg, South Africa
23-27 AprilBehavioural Analysis: Passenger Screening & Insider Threat ManagementNairobi, Kenya
4–8 June Quality Management in Airport Security  Bucharest, Romania
16–20 July Airport Security OperationsJohannesburg, South Africa
23–27 July ACI-ICAO Management of Airport SecurityMontreal, QC, Canada
5–9 August Quality Management in Airport Security  Abu Dhabi, UAE
22–26 October ACI-ICAO Management of Airport SecurityGreece, Athens
22–26 October Quality Management in Airport SecurityJohannesburg, South Africa
4–8 November Airport Security OperationsAbu Dhabi, UAE
9–13 December ACI-ICAO Management of Airport SecurityAbu Dhabi, UAE
 AIRPORT ECONOMICS COURSES 
12–16 March Airline Management for Airport Professionals*Kuala Lumpur, Malaysia
16-20 April Airport Revenue Generation*San Francisco, CA, USA 
29 April–3 May Airport Financial ManagementAbu Dhabi, UAE
14–18 May ACI-ICAO User Charges*Montreal, QC, Canada
4-8 JuneAirline Management for Airports ProfessionalsSan Diego, USA
9-13 JulyAirport Financial ManagementMunich, Germany
10–14 September ACI-ICAO User Charges*Port of Spain, Trinidad
2–4 October Airport Air Service DevelopmentAbu Dhabi, UAE
7–11 October Airport Revenue Generation*Abu Dhabi, UAE
15-19 OctoberAirport Financial ManagementPort of Spain, Trinidad
21-23 NovemberIntroduction to Airport EconomicsMontego Bay, Jamaica
26–30 November ACI-ICAO User Charges*Montreal, QC, Canada
 AIRPORT CUSTOMER EXPERIENCE COURSES 
22–26 April Developing a Customer Service Culture at Airports*Abu Dhabi, UAE
23–25 April Passengers with Reduced Mobility WorkshopAthens, Greece
14-16 MayAccommodating Passengers with Disabilities (APD) WorkshopSan Francisco, CA, USA
4–8 June Implementing Branded Customer Service Programmes at AirportsNairobi, Kenya
17–19 September  Passengers with Reduced Mobility WorkshopKuala Lumpur, Malaysia
1–5 October Developing a Customer Service Culture at Airports*Bucharest, Romania
8-10 OctoberManaging Airport Service Quality at AirportsMontego Bay, Jamaica
15-19 OctoberImplementing Branded Customer Service Programmes at AirportsIncheon, South Korea
5-9 NovemberDeveloping a Customer Service Culture at Airports*San Diego, USA
 AIRPORT ENVIRONMENT COURSES 
12 Feb.–Mar.23 Online Airport Environmental Management*Montreal, QC, Canada
17–21 September Airport Environmental Management*Panama City, Panama
1 Oct.–9 Nov. Online Airport Environmental Management*Montreal, QC, Canada
26–30 November Airport Environmental Management*Kuala Lumpur, Malaysia
Montreal, QC, Canada
16–18 April