2018 ACI Airport Training Calendar

CUSTOMER EXPERIENCE
ECONOMICS ENVIRONMENT
LEADERSHIP-MANAGEMENT OPERATIONS-TECHNICAL SAFETY
SECURITY
 AIRPORT SAFETY COURSES
22–26 January    GSN 3  Emergency Planning & Crisis Management Montego Bay, Jamaica
29 Jan.–2 Feb.   GSN 6  Aerodrome Auditing & Compliance Montego Bay, Jamaica
5–9 February   GSN 1 – Safety Management Systems   Athens, Greece
12–16 February   ACI-ICAO Aerodrome Certification* Johannesburg, South Africa
19–23 February   GSN 2 – Airside Safety & Operations Kuala Lumpur, Malaysia
25–27 February   Understanding Annex 14 Abu Dhabi, UAE
26 Feb.–2 Mar.   ACI-ICAO Aerodrome Certification* Kona, Hawaii, USA
26 Feb.–2 Mar.   Airport SMS Implementation* Johannesburg, South Africa
5–7 March   Accident & Incident Investigation Johannesburg, South Africa
12–16 March   ACI-ICAO Aerodrome Certification* Maui, Hawaii, USA
12–16 March   GSN 4 - Working with Annex 14  Port of Spain, Trinidad
12–16 March   Airport SMS Implementation for US Airports* Kona, Hawaii, USA
19–23 March   Airport SMS Implementation for US Airports* Hilo, Hawaii, USA
19–23 March   GSN 3 – Emergency Planning & Crisis Management Riga, Latvia 
25–29 March   GSN 1 - Safety Management Systems  Abu Dhabi, UAE
16–18 April   Wildlife Hazard & Prevention Management Port of Spain, Trinidad
16–20 April   Aeronautical Studies & Risk Analysis Munich, Germany
23–27 April   Airport SMS Implementation for US Airports* Maui, Hawaii, USA
23–27 April   GSN 3 – Emergency Planning & Crisis Management Bucharest, Romania
7–11 May   GSN 1 – Safety Management Systems  Nairobi, Kenya
7–11 May   GSN 2 – Airside Safety & Operations Montego Bay, Jamaica
14–18 May   GSN 4 – Working with Annex 14 Montego Bay, Jamaica
14–18 May   Airport SMS Implementation for US Airports* Kauai, Hawaii, USA 
21–25 May   ACI-ICAO Aerodrome Certification* Honolulu, Hawaii, USA
4–8 June   GSN 6 – Aerodrome Auditing & Compliance Riga, Latvia
24–28 June   GSN 3 – Emergency Planning & Crisis Management  Abu Dhabi, UAE
25–29 June   GSN 1 - Safety Management Systems Montego Bay, Jamaica
25–29 June   Aeronautical Studies & Risk Analysis Port of Spain, Trinidad
2–6 July   GSN 1 - Safety Management Systems Montego Bay, Jamaica
2–6 July   GSN 5 - Advanced Safety Management Systems   Montego Bay, Jamaica
9–13 July   GSN 4 - Working with Annex 14 Kuala Lumpur, Malaysia
16–20 July   ACI-ICAO Aerodrome Certification* Montreal, QC, Canada
23–25 July   Runway Incursion Awareness & Prevention Montego Bay, Jamaica
6–10 August   GSN 3 – Emergency Planning & Crisis Management Kuala Lumpur, Malaysia
13–17 August   Apron Management Montego Bay, Jamaica
3–7 September   GSN 2 – Airside Safety & Operations Munich, Germany
10–14 September   ACI-ICAO Implementation of Annex 14 Montreal, QC, Canada
17–21 September   Aeronautical Studies & Risk Analysis Riga, Latvia
1–5 October   Aerodrome Safeguarding & OLS Riga, Latvia
15–19 October   GSN 1 – Safety Management Systems Kuala Lumpur, Malaysia
15–19 October   GSN 4 – Working with Annex 14 Istanbul, Turkey
5–9 November    GSN 6 – Aerodrome Auditing and Compliance Istanbul, Turkey
 OPERATIONAL & TECHNICAL 
4–6 March Airport Business Development and Planning Abu Dhabi, UAE
16–20 April Advanced Airport Operations Kuala Lumpur, Malaysia
21–25 May Airport Collaborative Decision Making (CDM) Gimpo, South Korea
12–16 August Airport Collaborative Decision Making (CDM) Abu Dhabi, UAE
1–5 October Airport Collaborative Decision Making (CDM) Port of Spain, Trinidad
 AIRPORT LEADERSHIP & MANAGEMENT COURSES 
29 Jan.–2 Feb.   Airport Communications & Public Relations* Riga, Latvia 
5–9 February   Airport HR Management* Istanbul, Turkey
16–20 April   Terminal & Landside Operations Istanbul, Turkey
16–20 April   Airport HR Management* Bucharest, Romania
7–11 May   Airport Communications & Public Relations* Bucharest, Romania
25–29 June   Airport HR Management*  Athens, Greece
12-17 August Airport Executive Leadership Programme (AELP)* Cincinnati, USA
23-27 September   Airport HR Management* Abu Dhabi, UAE
14–18 October   Airport Communications & Public Relations* Abu Dhabi, UAE
15–19 October   Airport HR Management*   San Francisco, CA, USA
 AIRPORT SECURITY COURSES 
19–23 March   Airport Security Operations Bucharest, Romania
16–20 April   ACI-ICAO Management of Airport Security Johannesburg, South Africa
23-27 April Behavioural Analysis: Passenger Screening & Insider Threat Management Nairobi, Kenya
4–8 June   Quality Management in Airport Security   Bucharest, Romania
16–20 July   Airport Security Operations Johannesburg, South Africa
23–27 July   ACI-ICAO Management of Airport Security Montreal, QC, Canada
5–9 August   Quality Management in Airport Security   Abu Dhabi, UAE
22–26 October   ACI-ICAO Management of Airport Security Greece, Athens
22–26 October   Quality Management in Airport Security Johannesburg, South Africa
4–8 November   Airport Security Operations Abu Dhabi, UAE
9–13 December   ACI-ICAO Management of Airport Security Abu Dhabi, UAE
 AIRPORT ECONOMICS COURSES 
 5-9 February   Airport Financial Management Munich, Germany 
18–20 February   Introduction to Airport Economics Abu Dhabi, UAE
4–6 March   Airport Business Development and Planning Abu Dhabi, UAE
12–16 March   Airline Management for Airport Professionals* Kuala Lumpur, Malaysia
16-20 April   Airport Revenue Generation* San Francisco, CA, USA 
29 Apr.–3 May   Airport Financial Management Abu Dhabi, UAE
14–18 May   ACI-ICAO User Charges* Montreal, QC, Canada
10–14 September   ACI-ICAO User Charges* Port of Spain, Trinidad
10-14 Septembre   Airport Financial Management Montego Bay, Jamaica 
     
2–4 October   Airport Air Service Development Abu Dhabi, UAE
7–11 October   Airport Revenue Generation* Abu Dhabi, UAE
26–30 November   ACI-ICAO User Charges* Montreal, QC, Canada
 AIRPORT CUSTOMER EXPERIENCE COURSES 
15–17 January   Accommodating Passengers with Disabilities (APD) Workshop Port of Spain, Trinidad
12–16 February   Developing a Customer Service Culture at Airports* Bucharest, Romania
19–21 March   Managing Airport Service Quality at Airports Montego Bay, Jamaica
22–26 April   Developing a Customer Service Culture at Airports* Abu Dhabi, UAE
23–25 April   Passengers with Reduced Mobility Workshop Athens, Greece
14-16 May Accommodating Passengers with Disabilities (APD) Workshop San Francisco, CA, USA
4–8 June   Implementing Branded Customer Service Programmes at Airports Nairobi, Kenya
17–19 September    Passengers with Reduced Mobility Workshop Kuala Lumpur, Malaysia
1–5 October   Developing a Customer Service Culture at Airports* Bucharest, Romania
 AIRPORT ENVIRONMENT COURSES 
12 Feb.–Mar.23   Online Airport Environmental Management Montreal, QC, Canada
17–21 September   Airport Environmental Management* Panama City, Panama
1 Oct.–9 Nov.   Online Airport Environmental Management Montreal, QC, Canada
26–30 November   Airport Environmental Management* Kuala Lumpur, Malaysia
Montreal, QC, Canada