Human Factors for Airport Managers
Professional Certificate course, face-to-face: 2 days

Brief

The ACI Human Factors for Airport Managers course is a companion course to the Safety Management Systems (SMS) Workshop and the Safety Risk Management course. It provides a practical knowledge and the information necessary to understand and apply, from a strictly operational point of view, the basic principles of human performance within the context of airport operations.

This course will introduce participants to the principles of human factors awareness, the factors that affect personal performance and how the human element interfaces with equipment, the working environment, the tools to be used and the organisational context.

Benefits

• Develop self-awareness of human factors which affect personal performance as well as interaction with others;
• Learn to consider the human element in the design of systems and procedures in the aviation context;
• Understand and apply threat and error management in airport and ATC operations;
• Learn the benefits of Team Resource Management;
• Familiarization with human factor elements in Incident and Accident investigation.

Who should attend?

• Airport Managers
• Safety Managers
• Incident Investigators
• Airfield Safety and Operations Managers and Staff
• Air Navigation Service Providers

Up-coming sessions