PassengersPlus is a worldwide airport community that celebrates the very best examples of airports putting passengers first. We encourage members of the airport community and passengers to share their experiences.
ASQ (Airport Service Quality) is a comprehensive ACI initiative to help airports in their continued efforts to improve the quality of service experienced by their passengers. It is the world’s leading airport customer satisfaction benchmarking programme.
Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)
A Joint ACI-ICAO Professional Accreditation Programme
Airport management, as a profession, has been faced with growing pressure to establish ways and means of promoting its credibility and ensuring an appropriate degree of standardisation of related expertise globally. ACI and ICAO established a formal partnership to provide accessible, affordable and universally available specialised management training to the global airports community. This initiative gave birth to the Airport Management Professional Accreditation Programme (AMPAP).
Successful completion of the Programme leads to the issuance of the International Airport Professional (IAP) designation whose holders are recognised by ACI and ICAO as having achieved highly rigorous standards for expertise in the field of airport management.
For more information on this programme, please visit the AMPAP website.