Airport Business Operations
Airport Operations Diploma, online

Brief

This online course provides participants with an understanding of airport business operations including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.


Benefits

On completion of this course participants will be able to:

  • Describe the major business dynamics of the airport industry
  • Explain how the airport business has evolved including different operating models and describe some of the contemporary challenges faced by airport managers
  • Describe some of the important skills and knowledge that airport leaders will need to successfully manage airport businesses effectively in the 21st century
  • Describe key aspects of airport financial management and explain the economic impact of airports on their communities
  • Understand the history of regulation in the aviation industry, why certain regulations were established and the importance of having an international aviation framework in place
  • Describe the various airport ownership and management models that have evolved and the increasing involvement of the private sector in airport development
  • Understand the strategic planning process including its purpose, key elements and the relationship between the strategic plan and other airport plans
  • Explain the purpose, key elements and processes involved in developing an airport master plan
  • Describe the various operating plans that are developed to establish and maintain consistent operations at airports


Who should enrol?

  • New employees who are responsible for landside, terminal or airside operations that need to get a sound understanding of the airport’s complex functions,
  • Current staff who would like to enhance their knowledge of overall airport operations and complex relationships in providing world class customer service.
  • World Business Partners looking for a global understanding of the airport business.


Course Content

  • Module 1 - A Complex and Dynamic Business
  • Module 2 - Airport Economics
  • Module 3 - Regulatory Framework
  • Module 4 - Airport Organization
  • Module 5 - Airport Strategic Planning
  • Module 6 - Airport Master Planning
  • Module 7 - Airport Operations Planning


Up-coming sessions

DatesLocationLanguageNon-Member
Price (USD)
Member/WBP
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Register
On-demandOnlineEnglish$695$695Register


    

  • Current staff who would like to enhance their knowledge of overall airport operations and complex relationships in providing world class customer service.