Airport Operations Diploma

The Airport Operations Diploma Programme is designed to expose participants to all the facets of activities associated with an airport from airside operations and landside to terminal operations, and equip them with key knowledge and tools necessary to proactively address the essential operational and business needs of 21st century airports.

Benefits

The course will benefit various airport, CAA and ground handling employees and other airport service providers such as:

  • New employees who are responsible for landside, terminal or airside operations that need to get a sound understanding of the airport’s complex functions;
  • Current staff who would like to enhance their knowledge of overall airport operations and complex relationships in providing world class customer service;
  • World Business Partners looking for a global understanding of the airport business;


Target Audience

  • New employees who are responsible for landside, terminal and airside operations that need to get a sound understanding of the airport’s complex functions;
  • Current staff who would like to enhance their knowledge of overall airport operations and complex relationships in providing world class customer service;
  • Job seekers interested by the airport industry’s career opportunities.


Programme Structure

To achieve the Airport Operations Diploma candidates must successfully complete the following three self-paced online courses within a three-year time frame:   

Airside Operations »
The Airside Operations course provides participants with a broad understanding of airside operations at an airport. Participants will develop an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system.

Terminal and Landside Operations »
The Terminal and Landside Operations course will teach participants how to optimize airport terminal and landside operations to provide a positive passenger experience in harmony with security requirements and revenue generating activities.

Airports Business Operations »
The Airport Business Operations course will provide participants with an understanding of airport business operations including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.

More Information

Airport Operations Diploma Programme Brochure 

Up-coming Sessions

DatesLocationMember/WBPNon-MemberRegister
On-demandOnline$ 1,795 USD$1,795 USDRegister