Passengers with Reduced Mobility (PRM) Workshop  

Professional Certificate Course
Delivery: Classroom
Duration: 3 days

This workshop provides an overview of applicable international rules and best practices, the basic principles and updates. The course highlights in particular the interrelation between European and United States approaches to PRM at airports. Course participants will analyse the PRM programme at their own airport and identify possible short comings, discuss best practises and propose solutions to resolve the problems they encounter.

Learning Objectives
 

Upon completing this course, participants will be able to:

  • Describe the requirements set out in Regulation 1107/2006 and in ECAC Doc. 30 as well as the US Rule 14 CFR Part 382.
  • Discuss the findings of international organizations and supervisory authorities on the 
    implementation and application of the PRM regulation.
  • Explain how to comply with the legal requirements and avoid fines.
  • Give examples of how to handle the increasing number of requests for reduced mobility services 
    and of good and bad practises that occur daily when applying Regulation 1107/2006.
  • Analyse best practices on assisting passengers with reduced mobility through the airport. 

Target Audience 

  • Airport Operations Directors, Managers and staff
  • Airport Security Management
  • Airline staff
  • Ground Handling staff


Course Content
 

  • Part I: Review of the legal requirements for Airports and current status on regulations
  • Part II: Results and experiences of one year of daily application of Regulations 1107/2006 at
    airports
  • Part III: Need for improvement and best practises to achieve the goals


Upcoming sessions

Dates Location Member/WBP
Non-Member
Register
13-15 November 2017
Munich, Germany
US$975
US$1,450 Register