Behavioural Analysis: Passenger Screening and Insider Threat Management

Professional Certificate Course 
Delivery: Classroom
Duration: 5 days

This course provides participants with an appreciation of the way in which behavioural analysis techniques can identify people who might threaten the aviation industry, be they passengers or employees. It emphasises the fact that while technologies are essential tools to both identify and resolve possible threats, the human capability of “thinking outside the box” should also be encouraged and its importance not underestimated. 

Learning objectives

Upon completing this course, participants will be able to:

  • Appreciate the ways in which those employed in the industry can play their part in identifying and resolving threats based on the application of common sense;
  • identify suspicious indicators from people’s appearance and behaviour, as well as those contained in their travel documents and baggage;
  • recognise the factors which might influence screeners’ decision-making processes;
  • ask questions in order to resolve suspicious indicators;
  • understand the biology of fear and how we can better identify stress indicators in body language;
  • identify lie/deception indicators when conducting a passenger interview;
  • decide how and when to escalate a situation (should an imminent threat be identified;
  • effect baggage and body searches when a threat is perceived;
  • cite case studies illustrating the value of behavioural analysis in screening techniques;
  • put in place safeguards to avoid staff members discriminating against people based on their gender, colour, ethnicity or religion;
  • recognise how behavioural analysis techniques can aid in the identification of other airport-based criminal activity and in the struggle against human trafficking; and
  • demonstrate, through role plays, an understanding of behavioural analysis techniques and the way in which questioning can resolve such threats.


Target audience

  • Airport managers and personnel with security and facilitation responsibilities
  • Airline managers and personnel with security and facilitation responsibilities
  • Civil aviation regulators
  • Governmental agency staff responsible for passenger screening
  • Security trainers
  • Screening personnel


Course content

Day 1: Security Concept; Historical Review; Passenger Types; Passenger Profiles and Terrorist Modus Operandi

Day 2: Travel Documentation; Flight Itineraries; Behavioural Analysis & the Biology of Fear; Suspicious Signs; and Exercises in Suspicion

Day 3: Questioning Techniques; Decision-Making; Security & Facilitation; Introduction to Role Play

Day 4: Security Channelling; Role Play; Search Techniques

Day 5: Role Play; Indentifying Insider Threats, Human Trafficking & Unruly Passengers; Individual Evaluations

Upcoming sessions 

DatesLocationMember/WBPNon-MemberRegister
 06–10 February 2017Incheon, South Korea
US$1,500
US$2,170
Register
20–24 March 2017 Bucharest, Romania US$1,500  US$2,170 Register
04–08 September 2017 Munich, Germany US$1,500  US$2,170 Register
06–10 November 2017 Bucharest, Romania US$1,500  US$2,170 Register

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