ACI Media Releases

Preliminary World Airport Traffic and Rankings 2013 - High Growth Dubai Moves Up to 7th Busiest Airport - Mar 31, 2014

Montreal, 31 March 2014 – Based on reports from over 1105 airports worldwide, Airports Council International (ACI) preliminary passenger traffic results for 2013 show that the top six ranked positions with respect to the world’s busiest airports remained unchanged as compared to the previous year. Although Atlanta (-1.1%) remains the world’s busiest airport, Beijing (+2.2%) continues to close the gap in second position. London-Heathrow (+3.3%) remains in third while Tokyo-Haneda (+3.2%) preserves fourth position. Chicago-O’Hare (+0.2%) and Los Angeles (+4.7) maintain fifth and sixth ranks respectively.

ACI announces Director General’s 2014 Airport Service Quality Roll of Excellence inductees - Six airports take top honours for high service standards - Mar 22, 2014

24 March 2014 (Montreal) – Airports Council International (ACI) is pleased to announce this year’s inductees into ACI’s Director General’s Roll of Excellence. The honour recognizes those airports which, in the opinion of the passengers who participated in ACI’s Airport Service Quality (ASQ) Surveys, have consistently held service excellence as a top priority.

Airports Council International Continues its Growth in Montreal the Civil Aviation World Capital - Mar 20, 2014

Montréal, March 20, 2014 – Angela Gittens, Director General of Airports Council International (ACI), and Dominique Anglade, President and CEO of Montréal International, announced that ACI would expand its activities in Montréal to develop its Airport Excellence (APEX) Programme. The expansion will create nine permanent jobs and economic spin-offs of $1.7 million a year.

Solid start to the year for passenger traffic as air freight continues resurgence - Mar 10, 2014

Montréal, 10 March 2014 – Global passenger traffic started the year strong with year-over-year growth of over 6.4% for the month of January. This comes after a rise of 4% in passenger traffic for 2013 as a whole. Most of the buoyant activity in passenger traffic stems from double-digit growth rates of over 10% in Asia-Pacific and the Middle East. International travel continues to post robust growth with an increase of 7.8% whereas domestic traffic increased by 5.1% for the month of January.

ACI Announces Recipients of the 2013 ASQ Awards - Feb 19, 2014

19 February 2014 (Montreal) – Airports Council International (ACI) is pleased to announce the recipients of the prestigious 2013 Airport Service Quality (ASQ) Awards. As the industry’s most comprehensive customer service benchmarking tool, the ACI ASQ survey reliably captures passengers’ immediate appraisal from check-in through departure at the gate at more than 285 airports. These awards represent passengers’ views on 34 key service indicators and are an objective and accurate indicator of the top world-wide performing airports.

Passenger Traffic Ends the Year Strong as Air Freight Shows Signs of a Revival - Feb 11, 2014

Montréal, 11 February 2014 – Global passenger traffic ended the year strong with year-over-year growth of over 6% for the month of December. This represents the month with the highest growth over a twelve month period. Both international and domestic traffic performed above the annualized average achieving growth rates of 6.6% and 6.2% respectively. For the year as a whole, 2013 saw passenger traffic increase by 4%. This growth in air travel occurs in a year that was riddled with economic challenges ranging from the cyclical slowdown in emerging markets to the lingering economic uncertainties in the euro area and the United States.

Moderate Increase in Passenger Traffic as Air Freight Posts Gain for Second Month in a Row for November - Jan 10, 2014

Montréal, 10 January 2014 – The world’s airports reported an overall passenger growth of 3.1% in November driven mainly by international traffic, which saw an increase of 4%, while domestic traffic grew modestly by 2.2%. Latin America-Caribbean, Asia-Pacific and the Middle East all experienced robust year-over-year growth of 8.9%, 6.1% and 6.1% respectively. Europe experienced growth of 3.3%. On the other hand, both North America and Africa were in decline for the month of November contracting by 0.9% and 8.4% respectively. Among the world’s major airports, Dubai (DXB) reported the highest year-over-year growth in passenger traffic at 9.5%, which placed it fifth overall in total passenger numbers for the month of November.

ACI and IATA Collaborate to Deliver Smart Security - Dec 12, 2013

12 December 2013 (Geneva/Montreal) – Airports Council International (ACI) and the International Air Transport Association (IATA) have signed a Memorandum of Understanding (MoU) jointly to develop Smart Security (SmartS). With the MoU, ACI and IATA can better align their resources and expertise to improve the journey from curb to boarding. Passengers will be able to proceed through security checkpoints with minimal inconvenience, security resources are allocated based on risk, and airport facilities are optimized.  

Passenger Traffic Posts Solid Gains as Air Freight is Revived in October - Dec 09, 2013

Montréal, 9 December 2013 – Airports Council International announced traffic results showing that global passenger traffic continued along its growth path for the month of October increasing by 4.9% from the previous year. With global passenger growth in the realm of 3% year-over-year for the last twelve months, October represented a banner month for passenger traffic as airports in advanced economies bounced back with strong gains heading into the third quarter of 2013.

Global Airport Decision Makers to Gather in Bangkok to Discuss Commercial Revenues - Nov 21, 2013

- Non-aeronautical revenues are vital to the economics of airports -

Montréal, 22 November 2013  – The Trinity Forum, the leading global airport commercial revenues conference, will be held in Bangkok, Thailand on 26-28 February 2014.

 The Trinity Forum has become the must-attend event on non-aeronautical revenue generation for airport executives.  In order to bring airport performances to the next level, decision makers continually strive to discover the latest in best practices, to share information and to identify ways to increase market penetration. This year’s  conference theme, ‘Towards Cutting-Edge Retail’ will champion excellence and innovation across a range of areas from supply chain to social media, design to data capture, as well as explore the upside potential of true industry stakeholder collaboration.