ACI Media Releases 

Sign up to receive ACI World's Media Releases »

Stronger together: the community of airports forging industry partnerships - May 28, 2014

Seoul, Korea28 May 2014  The Airports Council International (ACI) Asia-Pacific/World Annual General Assembly (WAGA) 2014 concluded today in Seoul, Korea after three successful days that included a robust conference programme; a fully subscribed Safety Symposium; an at-capacity World Human Resources Forum; a lively exhibition; and ample networking opportunities at a variety of social events. Graciouslyhosted by Incheon International Airport, this year’s event set a record for the highest number of attendees at any WAGA outside of North America, underscoring its importance as the premier event of the calendar year for worldwide airports.

Airport CEOs gather in Seoul, Korea: ACI Asia-Pacific/World Annual General Assembly - May 21, 2014

Seoul, 23 May 2014 – Over 800 aviation representatives, government officials, business and academic leaders, and other top industry professionals are meeting next week in Seoul, Korea from 26–28 May for the ACI Asia-Pacific/World Annual General Assembly to discuss the theme of Serving the customer and the community.

Moderate growth in passenger traffic as air freight continues revival in March - May 09, 2014

Montréal, 09 May 2014 – Global passenger traffic grew modestly by 2.4% for the month of March, which is slightly below the 12-month average of over 4%. International passenger traffic contributed to the slowing growth since the increase in passengers was more subdued at 1.8% for the month. The only region to post strong gains was the Middle East, where growth reached 6.2% year over year. The region as a whole leads all other regions in the first quarter of 2014 in terms of growth, reaching an 8.6% increase in passenger traffic for the first three months. Dubai (DXB) is ranked as the third-busiest airport for the first quarter of 2014 with growth of 11.4% year over year.

Upward surge in passenger traffic continues as air freight maintains momentum in February - Apr 09, 2014

Montréal, 09 April 2014 – Global passenger traffic increased by over 4% for the month of February, with much of the growth stemming from international travel, which grew by 5%. The Middle East continues to maintain high increases in international passenger traffic, achieving robust growth of 8.6% year over year. Dubai (DXB), which is poised to become the busiest airport for international passenger traffic in 2014, experienced growth of over 11% in international traffic for the month of February.

Preliminary World Airport Traffic and Rankings 2013 - High Growth Dubai Moves Up to 7th Busiest Airport - Mar 31, 2014

Montreal, 31 March 2014 – Based on reports from over 1105 airports worldwide, Airports Council International (ACI) preliminary passenger traffic results for 2013 show that the top six ranked positions with respect to the world’s busiest airports remained unchanged as compared to the previous year. Although Atlanta (-1.1%) remains the world’s busiest airport, Beijing (+2.2%) continues to close the gap in second position. London-Heathrow (+3.3%) remains in third while Tokyo-Haneda (+3.2%) preserves fourth position. Chicago-O’Hare (+0.2%) and Los Angeles (+4.7) maintain fifth and sixth ranks respectively.

ACI announces Director General’s 2014 Airport Service Quality Roll of Excellence inductees - Six airports take top honours for high service standards - Mar 22, 2014

24 March 2014 (Montreal) – Airports Council International (ACI) is pleased to announce this year’s inductees into ACI’s Director General’s Roll of Excellence. The honour recognizes those airports which, in the opinion of the passengers who participated in ACI’s Airport Service Quality (ASQ) Surveys, have consistently held service excellence as a top priority.

Airports Council International Continues its Growth in Montreal the Civil Aviation World Capital - Mar 20, 2014

Montréal, March 20, 2014 – Angela Gittens, Director General of Airports Council International (ACI), and Dominique Anglade, President and CEO of Montréal International, announced that ACI would expand its activities in Montréal to develop its Airport Excellence (APEX) Programme. The expansion will create nine permanent jobs and economic spin-offs of $1.7 million a year.

Solid start to the year for passenger traffic as air freight continues resurgence - Mar 10, 2014

Montréal, 10 March 2014 – Global passenger traffic started the year strong with year-over-year growth of over 6.4% for the month of January. This comes after a rise of 4% in passenger traffic for 2013 as a whole. Most of the buoyant activity in passenger traffic stems from double-digit growth rates of over 10% in Asia-Pacific and the Middle East. International travel continues to post robust growth with an increase of 7.8% whereas domestic traffic increased by 5.1% for the month of January.

ACI Announces Recipients of the 2013 ASQ Awards - Feb 19, 2014

19 February 2014 (Montreal) – Airports Council International (ACI) is pleased to announce the recipients of the prestigious 2013 Airport Service Quality (ASQ) Awards. As the industry’s most comprehensive customer service benchmarking tool, the ACI ASQ survey reliably captures passengers’ immediate appraisal from check-in through departure at the gate at more than 285 airports. These awards represent passengers’ views on 34 key service indicators and are an objective and accurate indicator of the top world-wide performing airports.

Passenger Traffic Ends the Year Strong as Air Freight Shows Signs of a Revival - Feb 11, 2014

Montréal, 11 February 2014 – Global passenger traffic ended the year strong with year-over-year growth of over 6% for the month of December. This represents the month with the highest growth over a twelve month period. Both international and domestic traffic performed above the annualized average achieving growth rates of 6.6% and 6.2% respectively. For the year as a whole, 2013 saw passenger traffic increase by 4%. This growth in air travel occurs in a year that was riddled with economic challenges ranging from the cyclical slowdown in emerging markets to the lingering economic uncertainties in the euro area and the United States.