“We want people to know that airport operators are committed to making things better for passengers. In an era where cutbacks and automation are the order of the day, efforts to share stories of airports putting the passenger first are important for airports, their passengers and other stakeholders. These stories reiterate the message that since the beginning of aviation, airports have been a part of the communities they serve, and have an unwavering desire to improve the treatment of airline passengers as valued residents and visitors.”

Angela Gittens
Director General
ACI World

Worldwide, we have seen significant financial and creative human investments to design and re-design attractive facilities, and to provide a range of innovative services, activities and on site events that elevate the airport experience to new heights. Please take a moment to learn about some of the tremendous offerings, old and new, available at airports worldwide on our site.”

Angela Gittens
Director General
ACI World

TELL US ABOUT YOUR PASSENGER EXPERIENCE

PassengersPlus encourages passengers to share their experiences of receiving or witnessing exemplary airport service under conditions of regular and irregular operations.
Tell us your story.

Your Name
Your Email Address  
Airport Name
Airport Region
Details
Tell us what made this a great experience. You can use a maximum of 3500 words.