PassengersPlus is a worldwide airport community that celebrates the very best examples of airports putting passengers first. We encourage members of the airport community and passengers to share their experiences.
ASQ (Airport Service Quality) is a comprehensive ACI initiative to help airports in their continued efforts to improve the quality of service experienced by their passengers. It is the world’s leading airport customer satisfaction benchmarking programme.
On 22 November 2013, ACI held a retirement luncheon for Mr. Kobeh González to pay homage to the tremendous contributions that he has made to the sustainable development of the international civil aviation industry. The luncheon was held in collaboration with the Civil Air Navigation Services Organisation (CANSO) and the International Air Transport Association (IATA).