Angela Gittens was appointed Director General of ACI World in April 2008. With over twenty-five years of aviation experience, Gittens has expansive knowledge of airport business management, policy issues and contractual frameworks.
Prior to joining ACI, Gittens served as Vice-President of HNTB for Airport Business Services, a leading firm in transportation infrastructure services. She led the firm’s practice in business and strategic planning, revenue enhancement, concessions planning and programme implementation, financial analysis and commercial development.
Gittens has held top executive positions at three of the largest US airport systems. Under her direction, Miami International Airport attained international recognition for its environmental achievements with ISO 14001 certification, the first airport in the US to do so. In addition to a multi-billion capital improvement programme, the business plan that she instigated restored MIA’s competitiveness in cargo and passenger markets after years of decline, garnering the participation and support of the airlines, airport management staff and the governing authority.